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Testimonials
Our clients speak for us
At Travel and Transport New England, our focus is always on providing you – our
client – with the best service and best negotiated airline fares and hotel and car
rental rates available. And if recent survey results mean anything, we seem to be
hitting our goal with a 98% client approval rating. Here's what some of our clients
had to say:
"Travel and Transport New England Manchester, NH is the best travel agency I have
ever worked with! They are unfailingly pleasant, helpful and go above and beyond.
I have never been disappointed!"
Diane S., Travel and Transport New England client
10/08/07
"You provide very professional service. The travel agents make you feel special.
Keep up the excellent work."
Milan J., Travel and Transport New England client
10/08/07
"Wendy was truly amazing in helping us find a flight home after our original flight
was cancelled by American Airlines. Everything proceeded seamlessly, and I am truly
appreciative of the excellent customer service I always receive from Travel and
Transport New England."
Kim R., Travel and Transport New England client
10/08/07
"Fares are what fares are. Travel and Transport New England lowered our service
fees, managed our points programs, and increased service levels/customer satisfaction
many fold.
No one is perfect and travel affects people personally, not just professionally.
Travel and Transport New England has proven time and again to be able to avoid problems
through good communication directly with travelers. Rare circumstances of errors/issues
are resolved quickly and without hassle. I do not have to babysit this program –
ever."
Ken M., Travel and Transport New England client
09/29/07
"My experience to date with Travel and Transport New England has been nothing but
fantastic!"
Peter H., Travel and Transport New England client
09/24/07
"You guys have been great and are fun to work with!"
Paul C., Travel and Transport New England client
09/24/07
"I would like to extend my appreciation to Lisa for the great work she did in assisting
me with my travels on September 8, 2007. Through a mistake of my own I arrived at
Logan Airport without a confirmed ticket to The Netherlands. Her persistence and
hard work got me a ticket, at the lowest possible price, and turned what seemed
like a disaster into success. She exhibited the qualities and professionalism that
make her an asset to your company and she deserves recognition. Thank you Lisa for
a job well done!"
Chris C., Travel and Transport New England client
09/24/07
"Your people have consistently been the difference between getting home and spending
the night in an airport hotel. They are efficient, friendly, and ....highly effective.
Without the confidence that your people give me, I would not be able to do my job,
which is sadly, very travel dependent. Thanks again for great service."
Rob S., Travel and Transport New England client
09/24/07
"Travel and Transport New England staff are always friendly, timely, responsive."
Lisa D., Travel and Transport New England client
09/17/07
"As always, Barbara does a fantastic job of keeping me on the move, in the right
direction. She's a jewel."
Harry W., Travel and Transport New England client
09/17/07
"And everybody is so nice!!!"
Paula H., Travel and Transport New England client
09/17/07
"I wish to commend your Worcester Team for another job well done. With ever-increasing
flight delays due to weather or otherwise, your travel agents have been very helpful
and accommodating as far as looking for alternative flights for my travelers. They
maintain a friendly and calm demeanor especially during times when things get too
chaotic. It has always been a pleasant experience doing business with your agents
in Worcester."
Frederick S., Travel and Transport New England client
09/17/07
"Doing a fine job. Keep it up. Very courteous and prompt with response to questions."
James B., Travel and Transport New England client
09/03/07
"I absolutely love the service I receive from each and every Travel and Transport
New England agent that I have encountered!!!!!!! Thanks for making my transition
a dream!"
Keith H., Travel and Transport New England client
09/03/07
"Absolute pleasure working with your company!"
Andrew S., Travel and Transport New England client
09/03/07
"Quick and easy to get travel arrangements made."
Robert F., Travel and Transport New England client
08/27/07
"I am impressed with Travel and Transport New England. You have come to my rescue
numerous times."
David K., Travel and Transport New England client
08/27/07
"All of the staff that I have dealt with are consistently able to meet my travel
requirements quickly and efficiently. I appreciate that very much, they save me
considerable time pecking thru airline sites, schedules, prices, etc."
Gerald G., Travel and Transport New England client
08/27/07
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