Privacy Policy

What personally identifiable information of yours is collected?

Travel and Transport New England collects information in several ways from different parts of our web site. Some personal information is gathered when you submit a Traveler Profile Form. The information you submit is to complete a travel purchase transaction, to enhance your travel arrangements, and in some cases to ensure your travel arrangements are in compliance with any existing corporate travel policy.

Additionally, we may ask you for information when you submit a customer survey. This information is particularly important for customer service follow-up.

How is your information used?

Travel and Transport New England's primary goal in collecting personal information is to provide you, the user, with a customized experience, to ensure that travel arrangements comply with your requirements, and to allow us to log visits and visitors to our web site.

Who is collecting information?

When you are on the Travel and Transport New England web site and are asked for personal information, you are sharing that information with Travel and Transport New England and our booking engine providers.

Please be aware that Travel and Transport New England's web site provides links to other web sites that may collect personally identifiable information about you. The information practices of those web sites linked to Travel and Transport New England are not covered by this privacy statement.

With whom does Travel and Transport New England share my information?

Travel and Transport New England generally will not disclose any of your personally identifiable information except when we have your permission, or, in the instance when your travel arrangements are for a particular corporate client, we can share it with that entity.

Travel and Transport New England does not sell or rent user information to anyone.

Buying Travel: If you purchase travel arrangements from Travel and Transport New England’s web site, some information obtained during this transaction, such as your credit card number and contact information, is provided to the merchants. This enables the transactions to take place.

What are my choices regarding collection, use and distribution of my information?

You may decline to provide such information to us. Doing so, however, may limit the functionality of the site, and may prevent you from using some of the advanced features of the site.

On some types of Travel and Transport New England promotions, we will ask for your email address, your US Postal address, or your telephone contact information to update you on your score, entries and status in prize drawings.

Travel and Transport New England does not sell or rent user information to anyone.

How does Travel and Transport New England protect my personal financial information?

Keeping your personal financial information private is important to us and we take reasonable means to protect that information. As with all personal information, Travel and Transport New England will never rent or sell your personal financial information. Any time we ask for a credit card number we transmit that credit card number in an encrypted format. To do so, we use standard, SSL (secure socket layer), encryption.

1. Please remember to sign out of your Travel and Transport New England account and close your browser window when you have finished your work using the Travel and Transport New England site. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

2. We recommend that you do not divulge your password to anyone.

Travel and Transport New England’s Web Site and Children

Anyone under the age of 18 must obtain parental or guardian permission before making purchases on Travel and Transport New England’s web site. Travel and Transport New England does not share personal information about users, regardless of age.

What else should I know about my privacy?

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.